Privacy Policy
This website is owned and administered by Moresand Ltd T/A Taprobane Travel.
Please note that there may be links to third parties on this website if you choose to click
such a link you must read the relevant website's privacy and security policies.
Contents
Online Booking
When you book online with Taprobane Travel or any of
its affiliated websites, you will be required to enter details regarding
the lead passenger i.e. Name, address, telephone number and email address.
In addition to that you will be required to enter all the names and dates of birth of all
travelling passengers. This information will be utilized by us to help us handle your
booking.
Additionally your name and travel details will be passed on to the airline from which the
tickets will be
purchased.
Please note that your information may be subsequently passed on to certain government
organizations as
required by law.
Payment Details
As part of the booking transaction, we will collect payment details from
you including your credit card
details. Taprobane Travel will only use this information to gain payment for services rendered and
your credit
card details will be removed from our servers. In certain occasions we will contact you via
telephone to
confirm these details. Taprobane Travel will never request for your payment details via e mail and
we urge you not
to send such information via e mail and to use our secure payment portal to enter your
credit card
details.
All personal information given to use over the internet is protected by
Secure Socket Layer (SSL) technology
to ensure your privacy and safe transmission. Your information will be stored on secure file
servers
protected by industry standard firewalls. Data is backed up on secondary servers and tape
backup. You can
contact us on info@taprobanetravel.co.uk at anytime to inquire about the details we hold on
you.
Personal information submitted to us via this website will be used for
the purposes specified
in this privacy
policy. We may use your personal information to:
improve your browsing experience by personalizing the website
enable your use of the services available on the website
provide you with the services purchased through our site
send statements and invoices to you, and collect payments from you
send you email notifications which you have specifically requested
send you our e newsletter and other news relating to our business which may be of interest
to you, where you
have signed up for such information via e mail or other means (you can unsubscribe from
marketing
communications at any time)
deal with enquiries and complaints made by or about you relating to the website
keep the website secure and prevent fraud
At no time will Taprobane Travel provide your personal information to a third party unless you
have provided us
your express consent.
All our website financial transactions are handled through our payment services provider. We
will share
information only to the extent necessary for the purposes of processing payments you make
via our website,
refunding such payments and dealing with complaints and queries relating to such payments
and refunds.
Email Alerts
Taprobane Travel has an opt-in email alert service which requires your email
address to sign up. Your e mail
address will only be used for marketing useful information about Taprobane Travel services and
offers. We will not
rent, sell or share your e mail address with any third party. You can unsubscribe from our
emails anytime by
emailing us at unsubscribe@taprobanetravel.co.uk. If you are unable to do so please email
webmaster@taprobanetravel.co.uk and specify the email address you want removed from our mailing
list.
We take reasonable technical and organizational precautions to prevent
loss of, misuse of or
the alteration
of personal information provided by you.
All personal information given to use over the internet is protected by Secure Socket Layer
(SSL) and in
addition to password and firewall protection.
Due to the inherent nature of the internet however, we cannot guarantee the security of the
data sent over
the internet.
You are responsible for keeping your password and user details confidential. We will not ask
you for your
password (except when you log in to the website).
Cookies
Cookies are small digital signature files that are stored by your web
browser that allow your preferences to
be recorded when visiting the website. They may also be used to track your return visits to
our sites.
We may use both session cookies and persistent cookies on the website. Session
cookies will be deleted
from your computer when you close your browser. Persistent cookies will remain stored on
your computer until
deleted, or until they reach a specified expiry date.
We will use the session cookies to:
keep track of you whilst you navigate the website
keep track of items in your shopping basket
prevent fraud and increase website security
We will use the persistent cookies to:
enable our website to recognize you when you visit
keep track of your preferences in relation to the use of our website
We use Google Analytics to track the number of visitors and their behaviors on our
website.
Logging
Taprobane Travel logs all activity on its web sites for:
System administration reasons, i.e. tracking faults with the sites.
For planning purposes & to monitor effectiveness of campaigns and to keep track of the
most visited
destinations.
This tracking will store the IP address of your computer and the pages you visit on our
site. We will not
associate this with any personal information and this information is only used for planning
and
troubleshooting. We use this information for our own purposes and do not pass this
information on to third
parties (with the exception of general trend information).
Links to other Websites
The Taprobane Travel website may contain links to other websites for ease of use. However, once you
have clicked a
link and left our website it should be noted that we do not have control over that website.
Thus we are not
responsible for the protection of any information you provide while visiting such a site.
Please ensure that
you read the privacy statement applicable to the website in question prior to providing
personal
information.
Policy amendments
We reserve the right to update our privacy policy from time to time. You should check this page periodically to ensure that you are happy with any changes made by us.
